Shipping policy

Shipping Policy

Thank you for shopping with us!

Shipping Origin

Orders are fulfilled by our trusted third-party fulfillment partners in Hong Kong or from the nearest available warehouse to Australia, depending on inventory availability. This helps us deliver your order as quickly as possible.

Australia Shipping

We offer a flat-rate shipping option for all Australian orders:

  • Standard Shipping: AUD $5.99
  • Estimated Delivery: 5–7 business days

Delivery times are estimates and may vary due to carrier delays, customs processing, public holidays, or other unforeseen circumstances.

Express Shipping

If you need your order sooner, additional shipping options may be available during checkout. Shipping rates and estimated delivery times will be displayed before you complete your purchase.

Order Processing

Orders are typically processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Shipping Delays

While we work hard to deliver every order on time, delivery estimates are not guaranteed. Occasionally, shipping carriers may experience delays beyond our control.

If you have any questions about your shipment, please don’t hesitate to contact our customer support team.